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4695 MacArthur Ct 11th Floor,
Newport Beach, CA 92660

Google Rating

4.5

Based on 68 reviews

DocuPrep Xpress

4.5

Tina VanTassel

01:26 02 Oct 21

This company is the real thing. If you looking for help with your student loans this the company. They help you and have great customer service.

Brionna Sayles

11:34 29 Sep 21

DocuPrep Xpress helped me get into a Pay as You Earn Program that gives me affordable monthly payments for just over 3 years - then I’m done! The rest of my loan will be forgiven. No student loans for my children to pay off for me. I’m so grateful. I feel like a huge weight has been lifted off my shoulders. Thank you thank you.

Anna Plumb

22:50 15 Sep 21

Jeffery, was absolutely wonderful to work with,he made this as Painless as possible and for that I am grateful.

Vicki Craig

17:53 15 Sep 21

Very professional, knowledgeable, and informative. Answered all my questions, no pressure. Provides a valuable service.

eileen humphrey

22:47 14 Sep 21

Jeffrey O'Brien was very helpful in the process of all my paper work.

Sheba Lawshea

23:37 26 Aug 21

Overall a great experience. Jeffrey was very clear and knowledgeable, very easy to understand. I definitely recommend this service.

Natalie Oglesby

03:42 24 Aug 21

My experience was very exciting and I was very comfortable with the agent. The agent worked very hard and was knowledgeable with the process. Thanks Andre for doing a good job well done.

Dustin Silvera

19:02 23 Aug 21

Very thorough and helpful with making sure I understood the program, thank you!

Rebekah Ledford

22:46 20 Aug 21

Alison Serwetz

00:49 19 Aug 21

The best customer service I can remember receiving from any company! Guillermo was patient and informative, and made me feel 100% comfortable discussing my situation and my options available to me. The conclusion we reached will help me financially for securing my future and my peace of mind. My hope is that more customer service representatives in any facet are as good as he is! Thank you again G!

karen olson

22:50 18 Aug 21

Charity Verde

19:52 17 Aug 21

Bradley Jollymore

17:43 13 Aug 21

Very professional and exactly what I needed.... Jeffrey(in lights), the man, the myth, the legend whom has now helped my family more than he knows

Lonnie Holmes

18:06 06 Aug 21

Mr. Jeffrey O. Was VERY helpful wit helping me with my student loan , he's very knowledgeableAnd a all around stand up guy. Thanks again.

Regenia sayles

19:21 03 Aug 21

Stacey was outstanding and she was very clear for me to understand everything, and very glad to become on board with you.

krista davis

16:43 21 Jul 21

My experience was phenomenal. Patrick was amazing, and saved me tens of thousands of dollars!! My loans have been hanging over my head for years, and this has been such a relief to me. Thank you so much, and I recommend you to everyone.

Laura Roberts

16:47 13 Jul 21

This company is by far the best one that you can get professional and caring representatives, in which their goal is to help you repay and save a lot of interest money that other companies do not..They work with you based on your current life situation status..Thank God for this company because I qualified for student loan forgiveness plan and saved a lot of interest money..I recommend not turning them away.

Angela Ott

16:57 09 Jul 21

Toma

23:02 07 Jul 21

Worked with my student loans to get them forgiven by checking my information to see if I fell under the requirements for forgiveness. They saved me about 79% of my student loan and relived me of that heavy burden of a 10 year repayment. They definitely looked out for me as well as all the others they've helped.

Heather Myers

17:35 07 Jul 21

What can I say except thanks so much for the help in taking care of my income-driven payment plan!

Deborah Seguin

23:41 02 Jul 21

Jeffery was very professional in helping with my problem and gave me three different solutions to the problem. He explain the solutions so that I could understand the results.

Princess Misay Guerrero

23:59 29 Jun 21

I’ve had the best people to help me with my experience. They called back when they said they would. Very patient and professional.

HANAE WYATT

00:12 29 Jun 21

Jeffrey was very nice, professional, helpful and knowledgeable. He thoroughly explained everything to me twice, to avoid any miscommunication and/or misunderstanding of the terms of which I would ultimately agree to. I admire quality customer service and Jeffrey definitely exudes nothing less.

Domanix Wright

16:39 28 Jun 21

Stephanie Hansen

23:54 24 Jun 21

That was quick and easy. Convenient, and I feel very reassured that my massive student loan debt is going to be paid off!Thank you John! I feel more financially secure already!!

Angela Davis

22:43 17 Jun 21

I was treated with respect and told everything to where I could understand it . Thank you Frank.

Jennifer Nichols

17:47 17 Jun 21

jennifer rivera

22:30 16 Jun 21

First time having felt like someone was actually trying to help me pay back my student loans. Haven't had the best luck with other representatives in other companies and I thought it was lost battle. So happy I was finally able to make positive steps in the right direction. Thanks to Christopher Flores for taking the time to explain it to me in depth. He was great!

I'm an unknown channel that plays roblox

13:55 16 Jun 21

I am sooo glad that I picked up the phone and answered Docuprep xpress’s call. I have been so devastated about the state of my student loan. Docuprep was a godsend. They were so helpful, professional, friendly, and remarkable with their knowledge about how to decrease my loan payment! I can not thank them enough!!

Cecelia Humphreys

23:09 07 Jun 21

Marco Valente

20:09 07 Jun 21

Chris Flores did a great explaining the program and process. I highly recommend this company.

Khaliyah Keller

18:14 07 Jun 21

Chris was very helpful with explaining the onboarding process and different qualifications need to be approved for the program. He was patient and very knowledgeable. He answered all my questions. Very Helpful!

David Aciek

21:58 28 May 21

Eulie Coleman

15:43 28 May 21

My rep, Patrick was very helpful and patient. He assisted me with a Student Loan Forgiveness Program. First time I feel I was made to understand that it is possible to pay my loan and still be able to pay my other bills. Thank you!

London Harper

18:29 27 May 21

5 stars! Frank was very helpful and provided information and knowledge I didn’t have about my own student loans. He was able to help get me into a great program! Thank you!

Michael Gutierrez

17:54 18 May 21

Christopher was awesome.

Deon Chew

23:48 14 May 21

Great experience and my rep Kelley was very helpful and knowledgeable about their process

bobby ray

00:26 01 May 21

Christy Smith

20:16 30 Apr 21

Annie was the sweetest most helpful person. She saw right through me and knew i did not understand much about my own student loan debt. I will most definitely recommend her to anyone who is in need of this type of help. Thanks Annie, you're the best!

Ashley Williams

21:49 21 Apr 21

So excited to be apart of this team to help me with my students loans.

Stacy Wood

19:11 13 Apr 21

It was easy, I was pleased with the service. It has taken a load off of me and I am excited to get this debt behind me.

Anthony Kromko

21:14 31 Mar 21

User friendly!

pamela johnson

01:30 25 Mar 21

Y'all if I tell you Ms. Rayanne Espinoza handled my student loan business like a Chief, she worked with me for over an hour, she helped me understand what I was getting and worked out the payments I would be making, I got a great great deal. Let me tell how nice she was, she said I'll go back and explain it again, she was great. Thank you Rayanne.

Ike Okwerekwu

17:13 16 Mar 21

Stacy did a great job taking her time and answering all my questions about the student loan forgiveness programs.

Jean Brady

17:52 15 Feb 21

The prep expert Stacey, I spoke with was very friendly and the process was fast. Everything was explained understandably, then we went back over the expectations and I had no questions since Stacey was so efficient with the information she provided to me. I look forward to being a part of this program.

Rosamery Perry

19:24 20 Sep 20

My wife and I did a refinance through DocuPrep Xpress. Lisa helped me with me refinance with cash out. She was guided every step of the way and received updates at least daily (if not for more) on interest rates and my loan status. She did a wonderful job and very efficient. Everything was done by email which made it very easy for us. We are so happy with their professional service. We highly recommend to everyone.

Misty Sanchez

23:50 18 Jun 20

Douglas was very knowledgeable and helpful. Between appointments, driving, and yelling kids, he was able to explain and walk me through the process of repaying student loan, loan forgiveness, and making payments based on my income. If you want someone who explains things and answers all your questions over and over, Douglas is the person to talk too! Thank you!

mario aramburo

23:38 16 Jun 20

I want to thank Daniela Nepita for being so kind and respectful with me over the phone the day I called and all her help in changing my first due date. At times like we are living now we need more people like her.she went above and beyond and this is why I am sending this. 🙂

Isaac Fernandez

16:49 12 Jun 20

Douglas is very helpful and professional he did all he can think of to help, get me into the process.

Connie Patterson

17:55 01 Jun 20

Markus Tyrell

20:02 18 Mar 20

Mr. Douglas called on behalf of DocuPrep Xpress and was very kind and helpful with giving me all the information I need in regards to my student loan debt and helping get me set up with the best repayment program based upon my situation. I highly recommend their services to anyone with student loan debt seeking options to have their student loan debt forgiven. A+ job done today (3/18/2020) by Douglas. He excels in customer service, courtesy and just being great at what he does. He made this experience a positive one for me and I really appreciate his time & concern.

eng mody gamal

01:42 15 Mar 20

Docuprep express was able to get me processed in a short period of time. I highly recommend them for the document preparation services!

mahmoud gamal

01:40 15 Mar 20

Thank you Docuprep Xpress for the amazing service!

Shilee Calhoun

01:05 29 Feb 20

Doug you were absolutely amazing to work with! Thank you so much for all your help! Not only did you make my day 100x better, the program you set me up with is incredible and life changing. Thank you so, so much. You are greatly appreciated 😁

Karen Wilson

17:48 21 Feb 20

Rodrigo Andaya was very professional and patient and explained everything very clear and thorough....Thanks!!!!

Darlene Beasley

00:27 21 Feb 20

The staff was great !! Thanks some much to Rodrigo he really was awesome

Ashley M

17:39 20 Feb 20

Rodrigo was extremely helpful and patient, he helped me a lot and got me approved for Finacial forgiveness I strongly recommend speaking with him, such a wonderful and fast experience and I greatly appreciate his service !!

Robert Miller

04:44 21 Jan 20

Thank you DocuPrep Xpress for the great service for processing and consolidating my loans. The loan processor was helpful during the whole entire process and walked me through the whole entire way. It was fast and simple and now I'm saving a notable amount on my loan. Thank you for the awesome service!

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This site does not negotiate, adjust or settle debts. All federal student borrowers are able and encouraged to apply for any federal repayment or forgiveness programs through the US Department of Education for free without paying fees to any entity. Nothing on this site constitutes official qualification or guarantee of result. DocuPrep Xpress is a private company not affiliated with the Department of Education of the Federal Government.

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